FAQ

FAQs - Cutyyy

Welcome to our FAQ section! We're here to make your shopping experience as smooth and delightful as possible. Below are answers to some commonly asked questions:

1. What types of products does Cutyyy offer?

At Cutyyy, we specialize in offering a wide range of cute and charming products, including plush toys, quirky stationery, fashionable accessories, home décor, and much more! We're all about spreading joy and a little extra cuteness.

2. Do you have an ongoing sale or promotion?

Yes, we’re currently hosting an Early Easter Sale! Hop in to discover great discounts on adorable Easter-themed goodies, accessories, and playful decorations. Don’t miss out!

3. How long does shipping take?

We aim to dispatch orders within 1-3 business days. Delivery times vary based on your location:

• Standard Shipping: 5-10 business days

• Express Shipping: 2-4 business days

You'll receive tracking information once your order is shipped.

4. What is your returns and refunds policy?

We want you to love your purchase, but if you're not completely satisfied:

• You can return items within 30 days of delivery for a free return and full refund.

• Items must be in their original condition and packaging.

• Simply contact us with your order details to start the return process.

Please note that personalized or final-sale items may not be eligible for returns.

5. How can I contact customer support?

We're always here to help! You can reach us via our contact page.